Welcome! This page answers some of the most common questions we receive from members. We update it regularly based on feedback from CSSE staff and members. Can’t find what you need? Contact us — we’re happy to help.

Membership & Registration

Q: How do I register for CSSE?

A: Click here to follow our Registration Guide.

Q: What’s the difference between the CSSE Membership Fee and the Association Fee during Congress registration?

A: The CSSE Membership Fee gives you access to our programs and services year-round. The Association Fee is specific to your participation in Congress and is part of your event registration through the Congress system. This is a common point of confusion — when in doubt, choose the category that best fits your role, and contact us if you’re unsure.

Q: Do you check if someone has registered for Congress before approving their membership?

A: No, we do not check registration status (non-member vs. member) when approving CSSE memberships. However, if your registration appears in our queue with an issue, we may follow up or request a correction from Congress.

Q: How do I register for a pre-conference session?

A: Pre-conference registration is done through CSSE’s Membership Portal.

Conference & Annual Meeting

Q: When and where is the next CSSE Conference?

A: The CSSE Annual Conference will take place during Congress 2025 at George Brown College’s Waterfront Campus in Toronto, Ontario. You can access the location on Google Maps here.

Q: I’m not sure how to submit my proposal — what types of submissions are accepted?

A: We accept a range of submission formats, including individual papers, symposia, panels, roundtables, and poster presentations. You can find details in our Submission Guide or through the Call for Papers.

Q: How do I edit my presentation title or presenter list after submission?

A: You can email our Conference Manager at conference-congres@csse-scee.ca with your request. Changes can be made within a limited window following the submission deadline.

Member Portal Support

Q: How do I update my profile or affiliation?

A: Log in to the Member Portal and select “Update Profile” from your dashboard.

Q: I forgot my password. How do I reset it?

A: Click “Forgot Password” on the Member Portal login page to reset your password via email.